FAQ

Find answers to common Questions. If you cant find an answer, contact us and we will be happy to help.

WHICH DEVICES DO YOU REPAIR?

We repair all brands of personal computers and laptops including; Apple Mac, Standard Computers with Microsoft Windows, Gaming Computers, All in One computers, ChromeBook, Linux computers and Microsoft Surface laptops.

HOW LONG DOES YOUR REPAIR SERVICE TAKE?

We fix most problems same day, but if the repair is likely to take more than one hour, or spare parts are required, we aim to return your computer to you within 24/48 hours, but if we have to order spare parts then it may take longer.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all payment methods; Cash, Debit Card, Credit Card and PayPal.

HOW MUCH DO YOU CHARGE FOR BASIC SERVICE?

Most of our basic services cost as little as £50 inc. We let you know in advance if the cost is higher.

DO YOU REPAIR TABLETS AND MOBILE PHONES?

We do repair all mobile phones and tablets including that come with keyboards and run Microsoft Windows.

ARE YOU QUALIFIED ENGINEERS?

yes, we are Microsoft Certified, and also have other certification for hardware service. We have many years of experience and you can be assured of quality service.

DO YOU CHARGE FOR HOME VISITS OR ON-SITE BUSINESS SUPPORT?

There is a charge for all home call service and business on-site callout, which are within 50 miles of our base.  A small call out fee will be charged and will be included in the quoted price. please see our terms and conditions.